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Table 1 – The 3 Agency Relationships Demystified

Agency Type Who is the Client? What You Owe What You Cannot Do One-Sentence Client Explanation
Seller’s Agent The Seller Utmost care, integrity, honesty and loyalty. Cannot disclose the client’s confidential bargaining position (bottom line, motivations, price flexibility) without permission. "I represent the Seller's interests exclusively to get them the best terms possible."
Buyer’s Agent The Buyer Utmost care, integrity, and loyalty. Cannot disclose the client’s confidential bargaining position (bottom line, motivations, price flexibility) without permission. "I am your advocate, focused solely on finding you the right home and protecting your interests."
Dual Agency Both Parties Fiduciary duty (utmost care, integrity, honesty, loyalty) to both parties; honest and fair dealing/good faith; reasonable skill and care; disclosure of known material facts; and required confidentiality. Cannot disclose the client’s confidential bargaining position (bottom line, motivations, price flexibility) without permission. "I facilitate the deal for both sides, but I cannot use one side's confidential info to advantage the other."

Table 2 – Chunk-by-Chunk Walkthrough for Clients

Chunk What it Means What to Say (Script)
Definitions Explains the legal roles of agents. "This front page defines our potential roles so you know exactly how the law views our relationship."
Affirmative Duties Lists the broker's legal obligations. If I represent you exclusively, I’m legally bound to put your interests first while treating the other party honestly. If dual agency happens, I owe duties to both sides and can’t use one side’s confidential info to benefit the other.
Dual Agency Limits Sets rules for representing both sides. "If dual agency happens, I can't reveal your bottom line price or motivations to the other side without your permission."
Acknowledgment Confirms receipt of the information. "Your signature here just confirms I’ve given you this disclosure as required by California law."

Kartik Subramaniam

Founder, Adhi Schools

Kartik Subramaniam is the Founder and CEO of ADHI Real Estate Schools, a leader in real estate education throughout California. Holding a degree from Cal Poly University, Subramaniam brings a wealth of experience in real estate sales, property management, and investment transactions. He is the author of nine books on real estate and countless real estate articles. With a track record of successfully completing hundreds of real estate transactions, he has equipped countless professionals to thrive in the industry.

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